Question 1

Why is my furnace blowing cold air instead of heat?

Accepted Answer

Gas furnaces are notorious for blowing cool air, but in many cases, that's okay. The real question is: are your rooms cold, or is the thermostat's setting actually being met? Modern, high-efficiency furnaces heat differently than older units.If your rooms are reaching the temperature you set on the thermostat, there's nothing wrong. If you set it for 70 degrees and the room isn't reaching 70, that may be a sign of a problem. But if you set it to 70, the room reaches 70, and the furnace is still blowing air that feels cool, you likely have a high-efficiency furnace, and that's completely normal.Call us today at 651-398-1100 for more assistance or to schedule a service call.

Question 2

Why is my air conditioner not cooling my house properly?

Accepted Answer

There are a few common culprits: a dirty air filter restricting airflow, low refrigerant from a leak, a thermostat that isn't set or working correctly, or a system that's simply too small (or too old) for your home. If your AC is running but not keeping up, don't wait, an easy fix now can prevent a bigger repair later. Call us at 651-398-1100 to schedule a service call.

Question 3

Why does my HVAC system keep turning on and off (short cycling)?

Accepted Answer

Short cycling usually points to something making your system think it's done its job too soon, like a dirty air filter, a thermostat placed in the wrong spot, low refrigerant, or an oversized unit. It's hard on your equipment and can lead to bigger repairs down the road. Give us a call at 651-398-1100 and we'll track down the cause.

Question 4

Why is my furnace or AC making strange noises?

Accepted Answer

Banging, rattling, squealing, or clicking noises are your system's way of telling you something isn't right, loose parts, worn belts, or components that need attention. It's best not to ignore new or unusual noises. Call us at 651-398-1100 and we'll take a listen.

Question 5

Why is my thermostat not responding or showing the wrong temperature?

Accepted Answer

This could be as simple as dead batteries or a tripped breaker, or it could point to a wiring or system issue. Try replacing the batteries first. If that doesn't do it, call us at 651-398-1100 and we'll get it sorted out.

Question 6

Why do I smell something burning or unusual coming from my vents?

Accepted Answer

A slight burning smell when you first turn on your furnace for the season is often just dust burning off and usually clears up on its own. But a persistent or strong odor could mean something more serious. If the smell doesn't go away quickly, turn off your system and call us right away at 651-398-1100

Question 7

Why is my energy bill suddenly so much higher than usual?

Accepted Answer

A spike in your energy bill can mean your system is working harder than it should, often due to a dirty filter, leaky ductwork, low refrigerant, or an aging system nearing the end of its life. Regular maintenance can help catch these issues early. Call us at 651-398-1100 to schedule a check-up.

Question 8

Why is my furnace's pilot light or ignitor not staying lit?

Accepted Answer

Older furnaces use a small standing pilot light to ignite the gas, while most modern furnaces use an electronic ignitor instead. Either way, if it won't stay lit, it usually comes down to one of a few things: a dirty flame sensor that can't detect the flame properly, a weak or failing thermocouple (on older units), a faulty ignitor, a draft or venting issue blowing the flame out, or even a buildup of dust and debris around the burner assembly.Because this involves gas and combustion, it's not something we recommend troubleshooting yourself. A furnace that keeps shutting off its flame is doing exactly what it's designed to do for safety, but it also means your home isn't getting heat until the issue is fixed. Call us at 651-398-1100 and we'll safely diagnose and repair it so your furnace is reliably heating your home again.

Question 9

Why is there ice or frost on my air conditioner?

Accepted Answer

A frozen AC unit is one of the more common issues we see, and it almost always points back to one of two things: restricted airflow or low refrigerant.Restricted airflow can happen for a lot of reasons, a dirty air filter, blocked or closed vents, a dirty evaporator coil, or a struggling blower motor. When your system can't pull in enough warm air, the coil gets too cold and moisture in the air starts to freeze on it instead of draining away normally. Low refrigerant causes a similar problem: without the right amount of refrigerant, pressure in the system drops and the coil can get cold enough to freeze even with good airflow.The good news is a simple fix, like swapping a dirty filter, can sometimes solve it. But running your system while it's frozen can make things worse, ice can damage the compressor and other components, turning a small issue into an expensive repair. If you notice ice or frost building up, turn your system off, let it thaw completely (this can take several hours), and give us a call at 651-398-1100. We'll find the root cause and get your AC running safely again.

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